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We strive to resolve issues fast.
70% of customer IT support issues are resolved without a phone call – we fix it before you even know there’s a problem. In the event your issues can’t be addressed remotely (97.5% of issues are resolved remotely), AIS dispatches your Onsite Support engineer to identify, diagnose, and resolve the issue. Each company is assigned a systems engineer to ensure that your needs are addressed by someone familiar with your business and your IT.
That engineer will respond to your onsite service call in an average time of 1.1 hours. Can your IT guy match that?