At Direct Auto & Life Insurance, you can get the coverage you need, the services you want, and the respect you deserve, regardless of your insurance history .
That's because we believe each and every customer is equally important and valued. No matter the circumstances, we work with you to help determine the best policy for your needs, to find ALL the discounts you're entitled to, and to provide the great services you deserve. In an insurance world filled with confusing policies and unremarkable service, these "Pleasant Surprises" are what set us apart from the other guys.
We make insurance affordable, regardless of your driving history.
Low monthly payments
Low down payment
Decide on your down payment or monthly payment*
No checking account or credit card needed
We provide the premium services and conveniences you expect from major insurance providers at an affordable price.
Text to pay
Online bill pay
Mobile proof of insurance
Term Life Insurance
24/7 Roadside Assistance
Emergency Protection Plans
Toll-free access to friendly agents by phone
Convenient neighborhood locations
We understand each of our customers is unique and deserves more than one-size-fits-all insurancethey deserve options.
Choose your payment date to fit your personal financial schedule
Plan your payment schedule according to your budget and spending ability
Decide how you want to pay: online, in person, over the phone, by text, or one of our other convenient payment options
We treat each and every customer with the respect and attention they deserve, regardless of their situation.
Talk with real people who help you clearly understand your options on your terms
No matter your history and needs, well work hard to find a way to help you get the coverage and rates you need even if youre considered high-risk or are in need of SR-22 certification
Were here to help however you need us: online, over the phone or at one of our more than 400 store locations
Want to learn more? Read about our history and philosophy at Direct Auto & Life Insurance.
*Rates and savings vary.
**Payment plans are subject to terms and conditions and may not be available in all locations. Price may vary based on how you buy. Not all products, discounts, or pay plans are available in all states. Insurance is underwritten or administered by members of the Direct General Group, Nashville, TN.
Direct General Insurance Company
Ruth Lara 757 536 3801 1736 East Little Creek Rd. Norfolk , Virginia 23518
Texting: DIRECTGENERAL to 72727 Email Us